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TECHNICAL SME â WINTEL AND MAC OSX EUC

Job Code 40549 Level MIDDLE MANAGEMENT
Posted Date May 16, 2020 CTC ATTRACTIVE
Industry IT - SOFTWARE Experience 6 To 10 Yrs
Job Title TECHNICAL SME â WINTEL AND MAC OSX EUC Location BENGALURU

Requirement

Technical SME – Wintel and Mac OSX EUC

 

Role Summary:

Strong hands on experience in Windows end user computing support. Operating system deployment and support using SCCM and Jamf Profor Mac OS support

 

The role will be involved in support of highly critical Development Environment based on Windows and Mac OSX including Mac Book

 

Experience : 6 to 8 years and L3 support

 

Technical Skills:

  •          Ability to identify and fix the end user issues with remote support
  •          The role will be involved in support of highly critical production environment and will be engaged in installation, configuration and troubleshooting of Active Directory & Exchange environment along with a team of technically competent professionals
  •          Demonstrated experience in leading projects, implementation teams and clients in   DNS, DHCP, File & Print Services configuration and assessment services, requirements gathering, data migration and application testing
  •          Analyze all aspects of the existing infrastructure and recommend modifications that will enhance system reliability, availability, serviceability and scalability
  •          Work with teammates, clients and other teams to identify and address systems problems
  •          Demonstrate ownership and responsibility in all assignments
  •          Enough expertise to identify and recommend changes/improvements to the process and infrastructure design.
  •          Show adaptability and flexibility in work to suit business requirements
  •          Strong experience with using and administrating JAMF Casper
  •          The role will be involved in support of highly critical Development Environment based on Mac OSX including Mac Book
  •          Will be engaged in installation, configuration and troubleshooting of MacBook’s devices and IOS Devices along with a team of technically competent professionals.
  •          Understanding and Performing tasks related to Implementation, configuration of various devices and accessories associated to Mac Books
  •          Providing IT support for all Mac equipment including Mac Books, System, application, and server issues
  •          Providing technical advice and troubleshooting for Mac OSX end users
  •          Excellent OSX desktop, Mac Book and server support skills
  •          Experiencing supporting OS X desktop, Mac Book and server across a range of versions

 

Soft Skills:

  •          MCP Certification is added advantage
  •          Apple ACTC certification is added advantage
  •          Casper CCT and or CCA is added advantage
  •          ITIL Certification is added advantage

Strong written and communication skills and experience with documenting procedure

Company Profile

This is a multi-billion USD IT services Global organization. They have a workforce of 80,000+ and they are one of the market leaders globally. They have great people practices and are high on brand equity.

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