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Senior Manager Operations Risk Management

Job Code30392LevelFLEXIBLE
Posted DateJul 20, 2018CTCATTRACTIVE
IndustryBANKINGExperience9 To 15 Yrs
Job TitleSenior Manager Operations Risk ManagementLocationBENGALURU


1. Deliveries
a. Ensure quality and timely deliveries to clients
b. To handle Escalations/issues/alerts raised by counterparts
c. Ensure 100% creation, updation and delivery of governance reports (KPI Metrics)
d. Regular Ops/Governance call are conducted with client and MOM shared and confirmed
e. Limit and report Operational incidents, run Root cause analysis and take corrective actions wherever necessary
f. Ensure adequate  and Operational risk management system is in place
2. Stakeholder Management
a. Build and oversee strong client/partner relationships for various BLs  and supported from ensure the best quality of service regarding the expectations
b.Develop a good understanding of the regulatory and organisational context of the bank to develop
3. People Management
a. Ensure robust back-up and cross training plans are in place
b. Ensure appropriate communication to team and minimal people issues
c. Performance Management – Conduct X1 sessions provide structured feedback
d. Co-ordinate and plan annual leaves and ensuring the smooth flow of the process
e. Share the best practices within team
f. Control on attrition and staff growth

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