We are looking for a skilled Level 2 Systems Administrator – VDI (Virtual Desktop Infrastructure) to join our IT team. The role involves managing and troubleshooting VDI environments, handling escalated support issues, monitoring system performance, and ensuring seamless user experience for virtual desktop users. The ideal candidate should have hands-on experience with VDI solutions like Citrix, VMware Horizon, or Microsoft AVD, along with strong expertise in Windows Server, Active Directory, and IT service management.