• Collaboration:
o Work with teams and stakeholders to capture, validate, and document business and system requirements.
o Interact with customers and key stakeholders to document functional and non-functional needs.
o Build and maintain positive relationships with stakeholders and third-party suppliers.
• Analysis:
o Analyse existing system documentation to summarize functionality.
o Support team in analysing business requirements and technical specifications.
o Identify and analyse operational risks, issues, and dependencies.
• Requirements Gathering:
o Elicit requirements using various techniques (interviews, workshops, surveys, etc.).
o Ensure requirements are ready just in time to reduce risk and allow for feedback-driven changes.
• Support and Innovation:
o Contribute to designing high-quality solutions providing demonstrable value.
o Identify opportunities to improve and remove waste, including automation.
o Support feature team activities like creating and executing test scenarios, facilitating UAT, and documenting requirements met by test results.
• Continuous Improvement:
o Stay updated with industry best practices, technology, and customer trends.
o Contribute to defining and maintaining architecture methods related to the change management framework.
