We are seeking a Customer Support Executive with strong French and English communication skills to deliver exceptional customer service across Voice, Chat, and Email channels. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a positive customer experience while adhering to quality and service standards.
French Language Proficiency (C1/B2), English Communication, Customer Service, Voice Support, Chat Support, Email Support, CRM Tools, Problem Solving, Multitasking, Customer Relationship Management, Conflict Resolution, Active Listening, Process Adherence, Time Management, Team Collaboration