• Administer and support VMware NSX environments, including installation, configuration, and regular maintenance activities.
• Monitor network virtualisation infrastructure, identify and resolve technical issues, and ensure high availability and performance.
• Collaborate with L1 and L3 teams for escalation and resolution of complex incidents.
• Implement changes, upgrades, and patches as per organisational policies and change management processes.
• Maintain documentation of network configurations, procedures, and incidents for compliance and audit purposes.
• Ensure adherence to security best practices and participate in periodic security reviews.